Located in downtown Los Angeles, Westfield Shopping Mall covers 1.5 million sq ft of retail space and welcomes 80 million visitors a year. Between Black Friday and the January sales, daily foot-traffic can hit 120,000. The 850-seat food court—ringed by Mexican grills, bubble-tea kiosks and burger chains—had become a cleaning nightmare:

• Cooking-oil overspray left dark trails on the polished porcelain tile floor
• Manual mopping required six passes and still left a sticky film
• Slip-and-fall complaints rose 38 % in 2023, pushing insurance premiums up by US $210,000

Facilities manager Gabriel Reyes issued an RFP for a commercial floor cleaner that could scrub, dry and disappear before the next wave of shoppers arrived. GIYO North America answered with the X7Plus walk-behind floor scrubber.

Pain Points

Oil & Grease in High-Gloss Joints

• Porcelain tiles look premium but micro-pores trap fryer oil
• Ordinary floor scrubber pads only smeared the residue

Noisy Equipment = Lost Sales

• Management demanded ≤ 68 dB(A) so music and conversation could continue
• Many candidate industrial cleaning machines measured 75 dB(A)

Labour Shortage

• California janitorial staff shortage: 22 %; wage inflation: US $21/h
• One machine had to replace several workers without hurting KPIs

Solution: GIYO X7Plus Walk-Behind Floor Scrubber

Westfield tested six brands for 30 days and finally selected the X7Plus for six reasons:

Key Features

Twin-Brush De-Greasing – 13-in dual brushes counter-rotate to lift oil mechanically, reducing chemical demand

Parabolic Squeegee – 800 mm curved blade leaves 0.5 mL/m² moisture; floor is dry in 30 s

Quiet Brushless Motor – 66 dB operating noise; background music stays at the same volume

One-Touch Operation – 4.3-in colour HMI with six pre-sets; 30-min operator training

Snap-Change Battery – 24 V 107 Ah pack swapped in 40 s for two-shift operation

IoT Ready – optional 4G module uploads water level, battery SOC and location for digital dispatching

Implementation Timeline

Results & Benefits

Productivity Surge

• Cleaning speed ↑ from 1,100 ft²/h (mop) to 7,800 ft²/h per operator
• Night crew reduced by 35 % while maintaining 24/7 sparkle

Safety & Reputation

• Slip-and-fall claims dropped to zero in the first quarter after deployment
• Customer-survey score for “floor cleanliness” jumped 22 % to 4.7/5

Financial Impact

• Labour cost savings: US $172,000 per year
• Insurance premium rebate: US $55,000
• ROI achieved in 8 months

Environmental Footprint

• Chemical usage ↓ 30 % thanks to high-pressure mechanical action
• Water consumption ↓ 25 % (recovered water filtered and reused for first rinse)

Operator Feedback

“Before, I hauled buckets and changed mop heads—my back was killing me. Now I push the X7Plus once and the grease is gone; the floor is so shiny I can see myself in it!”

— Maria Lopez, Night-Shift Lead

Management Comment

“The X7Plus walk-behind floor scrubber keeps our food court gallery-shiny even at peak traffic. Shoppers give us thumbs-up, tenants feel secure, and finance is happy. GIYO is now on our standard equipment list for every Westfield property in California.”

— Gabriel Reyes, Director of Facilities, Westfield Los Angeles

Conclusion

Anhui GIYO Intelligent Manufacturing Co., Ltd. designs and produces industrial cleaning machine solutions that serve airports, malls, hospitals and factories in 60+ countries. From compact floor scrubber units to heavy-duty walk-behind floor scrubber fleets, GIYO combines low noise, high torque and IoT readiness to keep commercial floors spotless—and businesses thriving.

GIYO—Engineered for a cleaner world.

Contact us today and discover what the right tile floor scrubber machine can do for your facility!